Types of transactions that can be made continued
On many web sites the customers can track their orders and check if items are in stock or not, Attitude has this feature. This is a useful feature because it means that the customer will be aware if the item they want is in stock or not and therefore they cannot complain to the company if they do not receive the item as soon as they would have hoped. This is generally good customer care, allowing customers to track the order will put their minds at rest if they are particularly worried about buying online (some customers may be worried about things like fraud online - especially if it is their first time shopping online). It allows the customer to see whether or not an item is in stock by putting "out of stock" in brackets next to a particular size in the product, this is a good way of doing this because the customer can see straight away if the item is in stock or not - they do not have to go through the ordering process before they find out that it is not in stock. This also makes it very clear as to whether or not the item is in stock to avoid confusion.
Most web sites allow users to become members by registering with the web site, they can then log in to the web site in the future which makes ordering goods much easier because their details will all be stored in an database and they will not have to enter them every time they want to purchase something. Attitude has this feature - it is impossible for the user to buy anything without first becoming a member. This is useful to the user because details such as their name and address are remembered when they log in which means they do not have to waste a lot of time entering them again every time they want to make an order.
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